Return policy

We do our best to make sure you have the best possible experience with Skogluft.  But sometimes things happen. If you would like to return all or part of your order, please read the following:

Gift cards

Gift cards are non-refundable.

Living wall

You can return your living wall for any reason up to 30 days after you receive it.

To request a return, please contact us at hello@skogluft.com for a return shipping label and instructions. Please do not return the product without contacting us first. Doing so delays processing and the return may not be accepted. 

Note: the product must be unused and in its original box.

Plants

In general, plants cannot be returned. If your plants arrive damaged, send us a photograph at hello@skogluft.com and we’ll let you know what the next steps are.  

Any questions? Please reach out at hello@skogluft.com.